metaSOFT HMS digitizes the entire care cycle — from admission to discharge — on one integrated platform. Clinical, ancillary, administrative and financial workflows share a single source of truth: one patient record, one ledger, one system.
Every feature below is a native part of the metaSOFT HMS platform — sharing the same database, the same patient master and the same user session.
One longitudinal, paperless patient record spanning every department, every episode, every facility — with AI-assisted documentation and clinical decision support.
Explore EMRReal-time eligibility verification, prior-authorisation, clean claim submission and remittance reconciliation — built into the workflow, not a post-processing step.
Explore NPHIESPhase 1 & 2 compliant — cryptographic signing, QR codes, FATOORAH clearance and 6-year archiving are fully automated. Zero manual VAT step.
Explore ZATCAFingerprint and palm-vein authentication for patient identification at registration and for clinician login — instant, tamper-proof access without passwords.
Technology overviewLLM-driven clinical note generation, discharge summaries, lab interpretation and ICD coding recommendations — reducing documentation time without reducing accuracy.
Technology overviewReal-time clinical, operational and financial KPIs for every decision-maker — from ward manager to group CEO — with drill-down to individual transactions.
Explore dashboardsClick any module to explore its benefits, feature highlights and integration points in detail.
Appointment scheduling, queue management, automated reminders, patient flow.
Bed management, ward transfers, nurse assignments, discharge planning.
Triage, urgent-patient tracking, integration with LIS, RIS and Pharmacy.
Centralized, paperless real-time records for clinical continuity.
Surgery scheduling, teams, equipment and post-op outcomes.
Electronic templates per discipline — accurate, compliant documentation.
Personalised clinical workspace — orders, tasks, results and notes in one view.
Shift-based task lists, vital signs, medication administration and nursing notes.
Session plans, progress tracking and outcomes for rehabilitation therapy.
Mental-health assessments, treatment plans and confidential record handling.
Multi-disciplinary rehab workflows, goal tracking and functional assessments.
Case management, discharge planning and community referral coordination.
Dietary assessments, meal planning and nutritional monitoring for inpatients.
Prescription automation, drug-interaction checks, stock and expiry control.
Order-to-result, barcode tracking, analyzer integration, ASTM compliance.
Imaging orders, scheduling, reporting, integrated with PACS and EMR.
Centralized X-ray, CT, MRI archiving and film-free viewing.
Traceable donor/recipient handling and transfusion-safety compliance.
Central repository with version control and role-based access.
Real-time operational, clinical and financial KPIs for leadership.
Group-wide control and shared resources for multi-facility networks.
Record, investigate and resolve clinical and non-clinical incidents.
Optimized booking and utilization of staff, equipment and spaces.
Live NPHIES transaction monitoring, rejections and claim-status tracking.
Centralised patient communication, appointment booking and follow-up calls.
Diet-order integration, meal planning, kitchen production and tray tracking.
Student and resident enrolment, rotations and academic-record management.
Full employee lifecycle, credentials, automated payroll and tax.
Supplier management, tenders, POs and vendor performance.
Stock levels, reordering, batches and expiry control.
Multi-currency, multi-cost-center GL and auditable statements.
Service capture, package pricing, fee-for-service, split billing.
Real-time eligibility, pre-auth, claims and remittance advice.
Phase 1 & 2 compliant e-invoices with QR codes and VAT reporting.
Responsive HTML5 application. Runs in any modern browser on desktops, tablets and smartphones — no client-side installation, no browser plug-in.
Multi-tier application architecture with RESTful API layer. Supports multi-tenancy, high-availability clustering and load-balanced deployments.
Microsoft SQL Server and Oracle Enterprise supported. Full ACID compliance, row-level security, transparent data encryption and automated backups.
HL7 v2.x and FHIR R4 message broker, DICOM SCP/SCU, ASTM E1394 analyzer interfaces, NPHIES REST API, ZATCA FATOORAH portal API.
All deployment models run the same HMS software — you get the same features, the same integrations and the same SLA regardless of where it is hosted.
Managed on dedicated cloud infrastructure by metaSOFT. Automatic updates and security patches. Monthly subscription. Fastest path to go-live.
Installed on your own servers in your own data centre. Full data sovereignty. No internet dependency. Perpetual licence with annual maintenance.
Clinical data and sensitive records on-premises; compute-heavy or shared services (analytics, backups, DR) in the cloud. Best of both worlds.
A dedicated project manager, solution architect and clinical informatics consultant guide you through every phase.
Business process mapping, gap analysis, configuration workshops, data inventory and project plan sign-off.
System setup, master data load, workflow configuration, interface setup and integration testing.
Role-based training: clinical, administrative, financial and IT teams — classroom and hands-on in a sandbox environment.
Go-live rehearsal, data validation, user acceptance testing and sign-off by department heads.
Phased department rollout, 24/7 on-site hypercare for the first four weeks, dedicated customer success manager.
A standard single-facility implementation takes 3–6 months. Multi-site or greenfield projects take 6–12 months. Timeline depends on module count, data migration scope and training requirements.
Yes. The LIS module has bidirectional interfaces for 300+ analyzer models via ASTM E1394 and HL7 v2.x. For unlisted analyzers, a custom interface is typically developed in 2–4 weeks.
Yes. NPHIES eligibility, prior-auth and claims are built into the Insurance module. ZATCA Phase 1 & 2 clearance and reporting are built into Billing. Both are maintained by metaSOFT's regulatory team for each specification release.
Yes. HMS is modular — most clients go live with Outpatient, Inpatient and Pharmacy first, then add LIS, RIS, and ERP/Financial modules in subsequent phases, typically 3–6 months apart.
Role-specific training (clinical, administrative, financial, IT) is included. Go-live support includes 24/7 on-site presence for four weeks. Ongoing: a dedicated customer success manager and 24/7 helpdesk.
metaSOFT provides a hardware sizing specification based on bed count, transaction volume and module selection. Cloud deployments require only a web browser and stable internet — no local infrastructure.
A 45-minute demo with a solution architect — tailored to your hospital's workflow, size and regulatory context.
